Privacy & Cookies Policy

Your privacy is important to us. We’ve developed this Privacy & Cookies Policy so you understand how we collect, use, disclose and store your personal information.

Please take some time to read and familiarise yourself with this Policy. By using this website, you confirm that you have read this Policy and that you consent to us collecting, using, disclosing and storing your personal information in accordance with this Policy.


We use cookies on this website. The next few sections contain information on the following:

  • What are cookies?
  • Why do we use cookies?
  • What cookies do we use?
  • How to control cookies

What are cookies?

Where we use the word ‘device’, we mean the computer, mobile phone, tablet or other device you use to access the internet. Cookies are created when you visit a website that uses cookies. Cookies are small files of letters and numbers. These files are either stored in the memory of your device or are placed on the hard drive of your device.

Why do we use cookies?

We use cookies to gather useful anonymous information about how people use our website. This helps us to provide you with a better user experience and also allows us to work to improve our website.

We don’t use any of our cookies to collect personal information about you, only anonymous information. We don’t use any of our cookies to target you with online advertising.

Please note that not all the cookies on our website are set by us (see Cookies set by third parties below).

What cookies do we use?

We use Performance Cookies. These cookies provide us with useful anonymous information about how people use our website. Without them, it would be difficult for us to understand how our website is performing and we may miss out on the opportunity to make improvements that could enhance your user experience. We use these cookies to:

  • Obtain statistics about how our website is used (including which pages are visited most often and how users came to visit our website);
  • Evaluate website performance; and
  • Help us ensure that the content and features on our website are relevant for your future visits.

Cookies set by third parties

We may sometimes use social media tools and external applications to enhance your interaction with this website. As a result, you may be sent cookies from these third party websites. We do not control these cookies and we suggest you check these third party websites for more information about the cookies they use. Please also see How to control cookies on this and other websites above for guidance on how you can switch off or delete cookies on other websites.

What information do we collect about you?

The type of personal information we will collect includes your name, age, e-mail address and other contact details. We collect personal information about you:

  • When you visit our website;
  • When you contact us with an enquiry or other feedback;
  • When you enter any competition, prize draw or promotion that we run on this website;
  • When you complete any survey that we place on this website;
  • By using cookies (see Cookies above).

In addition, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about your browsing actions and patterns, and does not identify you as an individual.

How will we use the information we collect about you?

  • We use your personal information to:
  • Manage and improve this website;
  • Tell you about important changes to this website;
  • Respond to any enquiry or feedback we receive from you (including any enquiries we receive from
  • you as a shareholder);
  • Manage any competitions, prize draws or promotions that you enter on this website;
  • Administer any surveys that you complete; and
  • Allow you to participate in interactive features of this website where you choose to do so.

Please note that where you contact us, we may keep a record of any resultant correspondence.

Will we share your personal information with anyone else?

We may share your personal information with any member of our group of companies. We may disclose your personal information to third parties:

  • If we have appointed a third party to perform certain functions on our behalf (including administering the competitions, prize draws and promotions we run on this website and providing technical services in relation to this website), where those third parties need to have access to your personal information to properly perform their function;
  • If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our or our group companies’ assets, user information (including the personal information collected from you through your use of this website), may be included in the assets which are transferred to the new owner; or
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation.

We will never share any of your personal information with anybody outside of our group of companies for mailing or marketing purposes unless we have your consent to do so.

How do we store your personal information?

We have put in place measures to ensure the security of the personal information we collect and store about you, and will use all reasonable endeavours to protect your personal information from unauthorised disclosure and/or access. However, unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website. As a consequence, any transmission is at your own risk.

Other websites

This website may contain links to and from the websites of third parties. This Policy only applies to this website. So, if you follow a link to the website of any third party, please be aware that they have their own privacy policies and that we do not accept any responsibility or liability for these policies or how these third parties collect and use your personal information. We strongly advise that you check these policies before you submit any personal information to these websites.

Accessing your personal information

You have the right to know whether we hold personal information about you and, if we do, to request a copy of it. If you would like a copy of some or all of your personal information, please e-mail us at the following address: [email protected]. We may make a small charge for this service.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove any personal information you think is inaccurate.

Changes to this Policy

We keep this Policy under regular review and we will place any updates on this webpage. This Policy was last updated in September 2016.

Any questions?

Please contact us if you have any questions about this Policy or the personal information we hold about you:

[email protected]